Exchanges & Returns

Would you like to exchange or returns your items? No worries. We happily offer returns & exchanges within 60 days of purchase, and free return labels for most EU countries.

We handle exchanges for free. Full refunds are costly for the planet and for us. Therefore we charge €5 shipping costs for full refunds - we hope this will reduce the negative impact of excessive return logistics.


How to exchange or return

1. Fill in the return form you have received in your package
2. Pack your products in the original packaging and include the filled in return form
3. To download the shipping label (ensure to remove the old shipping label)
4. Schedule a pick-up via the links above or drop off your package with the carrier indicated on your return label
5. We will process your return within 2 days of receiving the package. It may take up to 30 days for a refund to be in your bank account.

Click here to request your label from the USA

Return in store

Visit our flagship stores to easily exchange or return your (online) order. Returning in store is always free.

The Netherlands
Van Baerlestraat 32
1071AX Amsterdam

Købmagergade 32
1150 Copenhagen